Me888 respects your privacy. This document explains in detail how we collect, use, store, and protect your personal information as a member of the me888 platform. This Privacy Policy complies with Malaysia's Personal Data Protection Act (PDPA) 2010 and the latest international privacy standards.
Your data is protected 24/7
Six core principles that shape how me888 handles all personal data of its members in Malaysia.
Me888 collects your personal data only for specific, clear, and legitimate purposes — account registration, payment processing, identity verification, and service improvement. No data is collected beyond what is necessary.
Me888 takes steps to ensure the data we hold is accurate and up to date. You may update your personal information at any time through the account settings section of me888.
Your personal data is not retained longer than necessary for the stated purposes. Following account closure, data is kept for 7 years in accordance with legal requirements before being securely deleted.
All data is protected with 256-bit SSL encryption, servers secured by multi-layered firewalls, and 24/7 intrusion detection systems. me888 conducts regular security testing.
Me888 will clearly inform you of what data is collected, why it is collected, and how it is used. There is no silent or hidden data collection on the me888 platform.
You have full control over your personal data at me888 — the right to access, correct, delete, and restrict the processing of your data. A single email is all it takes to get the process started.
Me888 collects your personal data in three main situations — when you register an account, when you use our platform, and when you contact our support team. Below is a full breakdown of the data we collect and the purposes for collecting it.
| Data Category | Type of Information | Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, identity card number (MyKad), nationality | Identity verification (KYC), fraud prevention |
| Contact Information | Email address, Malaysian mobile number, residential address | Account communications, transaction verification, customer support |
| Financial Data | Payment methods (Touch 'n Go, GrabPay, DuitNow, FPX), deposit and withdrawal records | Payment processing, financial audits, AML compliance |
| Gaming Data | Game history, game types, bet amounts, wins and losses | Account management, responsible gaming programme, personal reports |
| Technical Data | IP address, device type, operating system, web browser, session timestamps | Platform security, fraud detection, technical optimisation |
| Communication Data | Live chat records, support emails, complaint information | Complaint resolution and service quality assurance |
Note: me888 does not directly collect credit or debit card information. All financial transactions are handled by third-party payment providers that comply with PCI-DSS standards.
Data collected by me888 is used exclusively for the stated purposes and to enhance your experience as a member. me888 does not use your data for any other purpose without your consent.
Me888 does not sell, rent, or trade your personal data to any third party for marketing purposes. Data sharing only occurs in the following limited circumstances:
All third parties receiving your data from me888 are required to sign a data processing agreement compliant with Malaysia's PDPA 2010 and are not permitted to use that data for any other purpose.
Me888 continuously invests in industry-grade security infrastructure to ensure your personal data remains protected against increasingly sophisticated cyber threats.
Under Malaysia's PDPA 2010, you have certain rights regarding your personal data held by me888. me888 is committed to respecting and facilitating the exercise of all these rights.
You have the right to request a copy of all personal data me888 holds about you. me888 will fulfil the request within 21 working days.
If any of your data is inaccurate or out of date, you have the right to request an immediate correction. Submit your request via account settings or email.
You may request the deletion of your personal data in certain circumstances, subject to the minimum 7-year legal retention requirement.
You may request me888 to restrict the processing of your data in certain circumstances, such as while a dispute or review is in progress.
You have the right to receive your personal data in a machine-readable format (JSON or CSV) for the purpose of transferring it to another platform.
You may object to the processing of your data for direct marketing purposes at any time. Opt out of marketing emails via the "unsubscribe" link.
You may withdraw any previously given consent for specific data processing at any time without affecting the validity of prior processing.
Contact the me888 privacy team at privacy@me888.site or via live chat on the platform. All requests are processed within 21 business days.
Me888 uses cookies and similar tracking technologies to enhance user experience and platform security. Below are the types of cookies we use and their purposes.
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the me888 platform.
Me888 takes the protection of minors from online gambling exposure very seriously. The me888 platform is strictly for users aged 18 and above, with no exceptions.
In certain operational situations, your personal data may be processed or stored outside Malaysia by our third-party infrastructure or gaming software providers.
Me888 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our operations, applicable law, or recommendations from regulatory authorities.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way me888 handles your personal data, please contact me888's Data Privacy Officer (DPO).
The most frequently asked questions by Malaysian members about data privacy at me888.
This Privacy Policy forms part of Terms & Conditions me888. By using the me888 platform, you agree to the collection and use of your personal data as described in this document.
For better account protection, please enable two-factor authentication (2FA) in your account settings. Visit Responsible Gaming for more information on self-exclusion. Minimum age requirement: 18 years.
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